Onboarding discussion was awesome! Bill Bird was our onboarding specialist. He was very helpfull when explaining the onboarding process. We’ve rented with Progress before, so we know how all of this works, but it was good to get a refresher! Appreciate Bill’s discussion and ability to answer any questions. Thank you!

Giving one star because I have to give… Giving one star because I have to give something. My advice is to not even engage with this company. My son started application and was notified of change of location within 24 hours. He immediately contacted the company to let notify them of the change and stop the process. Agent implied everything was fine and no app was competed. The still continue to try to charge him the$285 application fee. Ironically house is still available two months later. BEWARE...THEY MAKE MONEY OFF APPLICATION FEES! Reporting them to HUD.

I thought this company cared about its renters I thought this company cared about its renters, they do not. They would rather process an eviction than give us 4 extra days to pay the rest of our rent. They took a partial payment and still won't work with us for the rest. My mother is on the lease. She is an 80 year old disabled veteran that is on oxygen and near bed bound. I tried explaining this to progress, and they didn't care. Don't be fooled. They say they care and want to help, but their actions say otherwise The person who replied emailed me once, and then nothing.

Predatory. Predatory. This is the word that sums up their business practices. I was approved and then I read the lease. I was terrified. "Without notice" was in every paragraph. They installed smart devices in the home that they monitor. They requested I deposit funds before sending me the lease. A 120% rental increase at the end of the lease: again, without notice. I did not sign the lease and they are sending me harassing emails demanding that I sign it. They're bullies to boot.

If you could give no stars If you could give no stars, I would. Be prepared to pay thousands of dollars to live in an unsafe, poorly put together, half @$$ “refinished” home. We’ve begged and pleaded for help to get out of our lease as we’ve dealt with neighbors pulling weapons on our 4 year old and their only response is “break the lease for $5k” “transfer to one of our homes for $400+ more a month but you’ll have to pay $4k before you can do it” or “get over it”. We’ve raised concern after concern, and because we resigned our lease, because the move out list will cost you $3k in “cleaning for the next residents” we CHOSE to stay here & be threatened everyday. You can not get out of a progress home without draining every dime you’ve ever made and they don’t care.