Rented a house/Need my security deposit. Rented a house; all funds paid in full. They never did a walk through inspection before move in or after I moved out. Upon my scheduled move in date the house was dirty. Construction blue tapes every where and cement on the floors. Garbage disposal did not work (workmen tried to fix several times to no avail), lights and socket on side of stove did not work. Closet has sheet racks that keeps falling off the wall (Worker left the shelves in the garage to return for it and I moved out and left it there). The back sliding door was not lockable; needed a new latch but it was never replaced. Walls were not properly painted and with visible spots all over. Garage door malfunctions and unable to close for hours on several occasions. Tile floors cracked and I watched as the cracks got bigger, during the summer time I have to spend a lot on pest control to get rid of ants that came up through the cracks. They double bill for utilities or have a community system where they add and divide the utilities. My water bill jumped from $74 to over $300 and no redress. They kept increasing the utilities and even though I paid my bills monthly every quarter it appeared that I was being billed again for payments already made. These people are the worst landlords I have every experienced. Run, Run as fast as you can. Now they are finding every reason in the world to not return by security deposit. Seeking legal advice.

Onboarding discussion was awesome! Bill Bird was our onboarding specialist. He was very helpfull when explaining the onboarding process. We’ve rented with Progress before, so we know how all of this works, but it was good to get a refresher! Appreciate Bill’s discussion and ability to answer any questions. Thank you!

I thought this company cared about its renters I thought this company cared about its renters, they do not. They would rather process an eviction than give us 4 extra days to pay the rest of our rent. They took a partial payment and still won't work with us for the rest. My mother is on the lease. She is an 80 year old disabled veteran that is on oxygen and near bed bound. I tried explaining this to progress, and they didn't care. Don't be fooled. They say they care and want to help, but their actions say otherwise The person who replied emailed me once, and then nothing.

Predatory. Predatory. This is the word that sums up their business practices. I was approved and then I read the lease. I was terrified. "Without notice" was in every paragraph. They installed smart devices in the home that they monitor. They requested I deposit funds before sending me the lease. A 120% rental increase at the end of the lease: again, without notice. I did not sign the lease and they are sending me harassing emails demanding that I sign it. They're bullies to boot.

This company needs to be shut down.They… This company needs to be shut down.They are horrible...and then some. My home had mold all in it and it took them 8 months to figure this out and then gave me 9 days to move...which end up being 7 days b/c I came home from work and they had demolished the only bathroom and one bedroom. Now I am still waiting for my money since 4/11 and get the run around. That's just what they offered me to move out...they haven't even discussed my deposit. When you call the help line you get incompentent people who try to read a script. Or get told you can only email that department they don't have phones. And it's hours to speak to a supervisor that is also not very compentent.