Onboarding discussion was awesome! Bill Bird was our onboarding specialist. He was very helpfull when explaining the onboarding process. We’ve rented with Progress before, so we know how all of this works, but it was good to get a refresher! Appreciate Bill’s discussion and ability to answer any questions. Thank you!

A truly awful experience I had a truly awful experience with Progress Residential. My family and I applied to rent a property and paid a $200 holding fee (besides the $250 application fee). After they rejected our application, probably based on discrimination since we are Hispanic, we were expecting our $200 refund within a month. We're now far beyond that date, and we still haven't received our money. We've reached out multiple times, but there's been no solution. It's extremely frustrating to be promised something and then have nothing come of it. Given the lack of response and their failure to honor their word, I can't recommend Progress Residential. If you're considering working with them, be aware! Their business practices are unacceptable, and they should be held accountable. In my view, 1 star is too much, I would come back to give them 5 NEGATIVE STARS if this website provides me that option in the future. This experience has been a total waste of our time.

stay away stay away they are a criminal enterprise I owned multiple properties before divorce and was forced out rented from these schmucks and will never do that again fuzzy math, no personal interaction, takes 10 days in 90 degree weather to get the air conditioner fixed and if you complain they ignore you I couldmgo on but just get the idea they are horrible find a private owned property you will be better off

Progress Residential damages neighbor's property, avoids issue for 3.5 months and counting. One of the Progress Residential staff at a property neighboring mine ran my mailbox over. I have Ring video footage, a police report, email threads, a case number (03619924), and so on. It has been nearly 4 months since I initially contacted them, and my mailbox is still sitting on top of a coffee table. I have contacted them 5 times over the past 4 months. They refuse to give me a direct contact, instead insisting that I wait for a "leadership member" or my case manager to get back to me. Meanwhile, I see workers of theirs on-site at least once a week. I don't even rent from them, but if they treat their neighbors this poorly, I can only imagine how they treat their tenants.

I thought this company cared about its renters I thought this company cared about its renters, they do not. They would rather process an eviction than give us 4 extra days to pay the rest of our rent. They took a partial payment and still won't work with us for the rest. My mother is on the lease. She is an 80 year old disabled veteran that is on oxygen and near bed bound. I tried explaining this to progress, and they didn't care. Don't be fooled. They say they care and want to help, but their actions say otherwise The person who replied emailed me once, and then nothing.