I wish I checked the rating before… I wish I checked the rating before starting an application with PR last week. I applied for a property they have listed and pay for the app fees ( my wife and I $100) and a holding fee of $250. Completed the app and the next day, Friday, I received a link to complete the income verification which we did. Saturday someone contacted me to check if everything went well and confirmed they had all they need. Today, Monday I received an email stating they could not move on with the process because the application was incomplete. I call a number and the person said that I needed to apply again and couldn't tell me why or what was missing on my application. She keep saying the link to verify the income had expired and that I didn't completed it. I try to understand how I could I have input my info if the link was expired. No answer. They want me to apply again and pay again. When I asked for my $250 retention fees she said it would take about 30 days before I get it back. Sounds to me a lot like a SCAM

Worst experience ever!! Worst experience ever!!! Before our lease was up, we still had some things in the home BEFORE our lease was up. Progress already had the home listed and 2 days before our move our day came in and removed our belongings. Washer and dryer, safe, zero turn lawnmower, personal documents and 90% of our clothes. Will not return my calls to tell me anything. I know it was Progress for sure!

They are absolute trash They are absolute trash! And am disgusted and ashamed I have moved into another home. However they are trying to say from my previous home that I owe fifteen hundred from Jan to Feb last bill of sewer, water and trash from one month. When it is there portion owed, I have case after case of when I stayed in the unit of an overcharged sewer bill of four hundred dollars. Austin Crumbly called the city and found out progressive owes it from leaving sprinkler system on. Now I can't get him to respond to email or call, then it's someone hiding behind a pastresidentdisputes For my money I will take legal action if they don't give my money, out of twenty three ninety five thousand deposit they pay me eight hundred and fifty seven and some change, my charges for home were only one hundred and fifteen, I paid my last utility bill of fifty four dollars in February which is when I moved, so I should receive around over fourteen hundred thousand. It's sad people have to go thru this, I'll never stay in another home of theirs after this nor will i recommend!!

Giving one star because I have to give… Giving one star because I have to give something. My advice is to not even engage with this company. My son started application and was notified of change of location within 24 hours. He immediately contacted the company to let notify them of the change and stop the process. Agent implied everything was fine and no app was competed. The still continue to try to charge him the$285 application fee. Ironically house is still available two months later. BEWARE...THEY MAKE MONEY OFF APPLICATION FEES! Reporting them to HUD.

Progress Residential damages neighbor's property, avoids issue for 3.5 months and counting. One of the Progress Residential staff at a property neighboring mine ran my mailbox over. I have Ring video footage, a police report, email threads, a case number (03619924), and so on. It has been nearly 4 months since I initially contacted them, and my mailbox is still sitting on top of a coffee table. I have contacted them 5 times over the past 4 months. They refuse to give me a direct contact, instead insisting that I wait for a "leadership member" or my case manager to get back to me. Meanwhile, I see workers of theirs on-site at least once a week. I don't even rent from them, but if they treat their neighbors this poorly, I can only imagine how they treat their tenants.