They are absolute trash They are absolute trash! And am disgusted and ashamed I have moved into another home. However they are trying to say from my previous home that I owe fifteen hundred from Jan to Feb last bill of sewer, water and trash from one month. When it is there portion owed, I have case after case of when I stayed in the unit of an overcharged sewer bill of four hundred dollars. Austin Crumbly called the city and found out progressive owes it from leaving sprinkler system on. Now I can't get him to respond to email or call, then it's someone hiding behind a pastresidentdisputes For my money I will take legal action if they don't give my money, out of twenty three ninety five thousand deposit they pay me eight hundred and fifty seven and some change, my charges for home were only one hundred and fifteen, I paid my last utility bill of fifty four dollars in February which is when I moved, so I should receive around over fourteen hundred thousand. It's sad people have to go thru this, I'll never stay in another home of theirs after this nor will i recommend!!

I thought this company cared about its renters I thought this company cared about its renters, they do not. They would rather process an eviction than give us 4 extra days to pay the rest of our rent. They took a partial payment and still won't work with us for the rest. My mother is on the lease. She is an 80 year old disabled veteran that is on oxygen and near bed bound. I tried explaining this to progress, and they didn't care. Don't be fooled. They say they care and want to help, but their actions say otherwise The person who replied emailed me once, and then nothing.

Worst experience ever!! Worst experience ever!!! Before our lease was up, we still had some things in the home BEFORE our lease was up. Progress already had the home listed and 2 days before our move our day came in and removed our belongings. Washer and dryer, safe, zero turn lawnmower, personal documents and 90% of our clothes. Will not return my calls to tell me anything. I know it was Progress for sure!

Rented a house/Need my security deposit. Rented a house; all funds paid in full. They never did a walk through inspection before move in or after I moved out. Upon my scheduled move in date the house was dirty. Construction blue tapes every where and cement on the floors. Garbage disposal did not work (workmen tried to fix several times to no avail), lights and socket on side of stove did not work. Closet has sheet racks that keeps falling off the wall (Worker left the shelves in the garage to return for it and I moved out and left it there). The back sliding door was not lockable; needed a new latch but it was never replaced. Walls were not properly painted and with visible spots all over. Garage door malfunctions and unable to close for hours on several occasions. Tile floors cracked and I watched as the cracks got bigger, during the summer time I have to spend a lot on pest control to get rid of ants that came up through the cracks. They double bill for utilities or have a community system where they add and divide the utilities. My water bill jumped from $74 to over $300 and no redress. They kept increasing the utilities and even though I paid my bills monthly every quarter it appeared that I was being billed again for payments already made. These people are the worst landlords I have every experienced. Run, Run as fast as you can. Now they are finding every reason in the world to not return by security deposit. Seeking legal advice.

I recently had an issue with a work… I recently had an issue with a work order charge and I had a great experience with a lady named Hailee Vanderpool. Without going into the details Hailee solved my issue by getting my opinion of the situation and in a very objective professional manner the issue was resolved in my favor. This would not have happened without the help of Ms. Vanderpool. She restored my faith in honesty and professionalism. Thank you Hailee…. And to Progress …kuddos for having a professional like Ms.Vanderpool on your team. Sincerely, Laura (resident)