I thought this company cared about its renters I thought this company cared about its renters, they do not. They would rather process an eviction than give us 4 extra days to pay the rest of our rent. They took a partial payment and still won't work with us for the rest. My mother is on the lease. She is an 80 year old disabled veteran that is on oxygen and near bed bound. I tried explaining this to progress, and they didn't care. Don't be fooled. They say they care and want to help, but their actions say otherwise The person who replied emailed me once, and then nothing.

Giving one star because I have to give… Giving one star because I have to give something. My advice is to not even engage with this company. My son started application and was notified of change of location within 24 hours. He immediately contacted the company to let notify them of the change and stop the process. Agent implied everything was fine and no app was competed. The still continue to try to charge him the$285 application fee. Ironically house is still available two months later. BEWARE...THEY MAKE MONEY OFF APPLICATION FEES! Reporting them to HUD.

They are absolute trash They are absolute trash! And am disgusted and ashamed I have moved into another home. However they are trying to say from my previous home that I owe fifteen hundred from Jan to Feb last bill of sewer, water and trash from one month. When it is there portion owed, I have case after case of when I stayed in the unit of an overcharged sewer bill of four hundred dollars. Austin Crumbly called the city and found out progressive owes it from leaving sprinkler system on. Now I can't get him to respond to email or call, then it's someone hiding behind a pastresidentdisputes For my money I will take legal action if they don't give my money, out of twenty three ninety five thousand deposit they pay me eight hundred and fifty seven and some change, my charges for home were only one hundred and fifteen, I paid my last utility bill of fifty four dollars in February which is when I moved, so I should receive around over fourteen hundred thousand. It's sad people have to go thru this, I'll never stay in another home of theirs after this nor will i recommend!!

I recently had an issue with a work… I recently had an issue with a work order charge and I had a great experience with a lady named Hailee Vanderpool. Without going into the details Hailee solved my issue by getting my opinion of the situation and in a very objective professional manner the issue was resolved in my favor. This would not have happened without the help of Ms. Vanderpool. She restored my faith in honesty and professionalism. Thank you Hailee…. And to Progress …kuddos for having a professional like Ms.Vanderpool on your team. Sincerely, Laura (resident)

Onboarding discussion was awesome! Bill Bird was our onboarding specialist. He was very helpfull when explaining the onboarding process. We’ve rented with Progress before, so we know how all of this works, but it was good to get a refresher! Appreciate Bill’s discussion and ability to answer any questions. Thank you!