Penny
GBThis company needs to be shut down.They… This company needs to be shut down.They are horrible...and then some. My home had mold all in it and it took them 8 months to figure this out and then gave me 9 days to move...which end up being 7 days b/c I came home from work and they had demolished the only bathroom and one bedroom. Now I am still waiting for my money since 4/11 and get the run around. That's just what they offered me to move out...they haven't even discussed my deposit. When you call the help line you get incompentent people who try to read a script. Or get told you can only email that department they don't have phones. And it's hours to speak to a supervisor that is also not very compentent.
Melissa Gandolfo
GBGiving one star because I have to give… Giving one star because I have to give something. My advice is to not even engage with this company. My son started application and was notified of change of location within 24 hours. He immediately contacted the company to let notify them of the change and stop the process. Agent implied everything was fine and no app was competed. The still continue to try to charge him the$285 application fee. Ironically house is still available two months later. BEWARE...THEY MAKE MONEY OFF APPLICATION FEES! Reporting them to HUD.
jakerra jones
GBBOGUS !! applied for a home with this company , and wish i would've read the reviews before wasting my time ... i make 5x's the listed rent and was denied because of "too many phone numbers" on my credit report . that's insane ! but I'm actually glad I didn't get approved sound like I would've hated having to deal with their carelessness and lack of compassion and understanding. luckily I wasn't scammed out of anything but $20
Alexander Rodriguez Soler
GBA truly awful experience I had a truly awful experience with Progress Residential. My family and I applied to rent a property and paid a $200 holding fee (besides the $250 application fee). After they rejected our application, probably based on discrimination since we are Hispanic, we were expecting our $200 refund within a month. We're now far beyond that date, and we still haven't received our money. We've reached out multiple times, but there's been no solution. It's extremely frustrating to be promised something and then have nothing come of it. Given the lack of response and their failure to honor their word, I can't recommend Progress Residential. If you're considering working with them, be aware! Their business practices are unacceptable, and they should be held accountable. In my view, 1 star is too much, I would come back to give them 5 NEGATIVE STARS if this website provides me that option in the future. This experience has been a total waste of our time.
Ryn
GBPredatory. Predatory. This is the word that sums up their business practices. I was approved and then I read the lease. I was terrified. "Without notice" was in every paragraph. They installed smart devices in the home that they monitor. They requested I deposit funds before sending me the lease. A 120% rental increase at the end of the lease: again, without notice. I did not sign the lease and they are sending me harassing emails demanding that I sign it. They're bullies to boot.