Need better application forms Overall, I'm impressed with the site. But I think it would make very much sense to design application forms specific to what is needed for each package. For instance, one form for what is needed to process the blue package. The basic application form contains so much more information that was needed for my package - that I felt it was somewhat a violation of the tenant's privacy, given that I don't really want to have all that additional information.

Disconnect between forms and services The verification process was good but used the comprehensive application form and it didn't collect work history for C-8 applicant like your verification process does. Forms should match the other services you offer. Disappointing to see the disconnect between available products and services. UPDATE: AAOA was quick to call me to discuss how the forms could be made to be more easily used. It was decided that each co-applicant should fill out their own application, and that a statement to such will be on new forms. Awesome response bu AAOA staff! However, after thinking about it discussing the issue didn't resolve it (yet) so the lichert scale score is still appropriate until they actually have the new wording.

After purchasing the upgraded program… After purchasing the upgraded program it did not meet my needs. AAOA graciously refunded my money in full.

I’ve been working with this company for… I’ve been working with this company for a few years now and I’ve never had a bad experience. They walk my clients through the process when they can’t do it for themselves. They make everything very easy and self-explanatory.

This is my third time to run a tenant… This is my third time to run a tenant application. The process is quick and simple to use. When I have had a question filling out the application I call and get prompt assistance.