Benedict Busunzu
ZAI loved the location I loved the location. Comfortable for the family stay
MPG
GBBlueground will ignore you, too - even when the problem is their fault I thought I was special, but now I realize that Blueground's habitual way of operating is to ignore their customers. I haven't even been able to access my apartment. I received three emails saying they will call. But my phone never rings. A customer experience manager literally took the time to email to tell me she didn't have time to call me...even though she admitted Blueground made an error. It's such an outrageously bad customer experience that I almost laugh instead of cry. Until I realize that I've lost around $5k to them. Then I cry. So here's your sign to stay far away from Blueground
Ushai
GBGreat Customer Service, responsive and very professional. Quick response, quick resolution, very kind by going above and beyond with your requirements. Appartment was missing curtains and even though it was not part of the package they made it happen. For any issues they were ready to help anytime. All of team members are very professional and maintain quality standards by providing great custmer services. Also the property is well maintained with great location. It's like home away from home. Thank you Komelia, Alea and all who contributed in making my stay as comfortable as possible.
Teshia Maher
GBSuper Stylish Flat, in the heart of Soho! We booked this apartment for a long stay and we really enjoyed living there. The apt is stylish and nicely furnished, and we were pleasantly surprised by how quiet the bedroom was (especially for being in the heart of Soho!). The Blueground team was really professional and helpful and we would definitely book one of their apartments again. We definitely recommend staying here on your trip to London, especially if you want to enjoy nightlife, great restaurants, and central attractions.
Shoune Savicic
IEAmazing apartment, great support, open communication Great People at reception. Support team was amazing and arranged an early check in as my flight was arriving at 1am.