Super Stylish Flat, in the heart of Soho! We booked this apartment for a long stay and we really enjoyed living there. The apt is stylish and nicely furnished, and we were pleasantly surprised by how quiet the bedroom was (especially for being in the heart of Soho!). The Blueground team was really professional and helpful and we would definitely book one of their apartments again. We definitely recommend staying here on your trip to London, especially if you want to enjoy nightlife, great restaurants, and central attractions.

Still waiting for a response over 3 weeks later I would leave 0 stars if allowed. Worse customer service ever. They are always in a meeting and never follow back up. Blueground had spaces in great buildings and if it’s an issue with the building, such as ac washer/dryer etc the building will fix it, not Blueground. That’s the only reason for any positive reviews. If you need something addressed that is a Blueground not building issue it will never be addressed or followed up on.

Blueground will ignore you, too - even when the problem is their fault I thought I was special, but now I realize that Blueground's habitual way of operating is to ignore their customers. I haven't even been able to access my apartment. I received three emails saying they will call. But my phone never rings. A customer experience manager literally took the time to email to tell me she didn't have time to call me...even though she admitted Blueground made an error. It's such an outrageously bad customer experience that I almost laugh instead of cry. Until I realize that I've lost around $5k to them. Then I cry. So here's your sign to stay far away from Blueground

Very easy experience and great decor I stayed in a Blueground apartment for a year as I needed someone with all bills included for a short term work project. It was perfect for what I needed and the team were great with communication. Any issues were dealt with very quickly and easily over the app. The apartments are always furnished very well and modern. If you are looking for an easy no fuss stay would highly recommend

Definitely a positive experience Excellent value, super clean, everything needed to take care of oneself ie washer and dryer, mop, hoover, fridge freezer, all cutlery and pots supplied as well as marvellous cooker. Staff very helpful too. Highly recommended. Oh and my apartment was well laid out and sound proofed and close to HB yet far enough away. Great location