Aditi
INPlease do not book through this… Please do not book through this company. I had booked an apartment in London for 6 months from September.I paid the deposit and the booking amount.After a month hey got back saying that the previous tenant has decided to terminate the contract so either I will have to take the apartment from May or my booking will be cancelled.Very unprofessional
MPG
GBBlueground will ignore you, too - even when the problem is their fault I thought I was special, but now I realize that Blueground's habitual way of operating is to ignore their customers. I haven't even been able to access my apartment. I received three emails saying they will call. But my phone never rings. A customer experience manager literally took the time to email to tell me she didn't have time to call me...even though she admitted Blueground made an error. It's such an outrageously bad customer experience that I almost laugh instead of cry. Until I realize that I've lost around $5k to them. Then I cry. So here's your sign to stay far away from Blueground
Shoune Savicic
IEAmazing apartment, great support, open communication Great People at reception. Support team was amazing and arranged an early check in as my flight was arriving at 1am.
Ushai
GBGreat Customer Service, responsive and very professional. Quick response, quick resolution, very kind by going above and beyond with your requirements. Appartment was missing curtains and even though it was not part of the package they made it happen. For any issues they were ready to help anytime. All of team members are very professional and maintain quality standards by providing great custmer services. Also the property is well maintained with great location. It's like home away from home. Thank you Komelia, Alea and all who contributed in making my stay as comfortable as possible.
جمعه الغمري
ATVery good place and I highly recommend… Very good place and I highly recommend it