Aditi
INPlease do not book through this… Please do not book through this company. I had booked an apartment in London for 6 months from September.I paid the deposit and the booking amount.After a month hey got back saying that the previous tenant has decided to terminate the contract so either I will have to take the apartment from May or my booking will be cancelled.Very unprofessional
Amelia
GBStill waiting for a response over 3 weeks later I would leave 0 stars if allowed. Worse customer service ever. They are always in a meeting and never follow back up. Blueground had spaces in great buildings and if it’s an issue with the building, such as ac washer/dryer etc the building will fix it, not Blueground. That’s the only reason for any positive reviews. If you need something addressed that is a Blueground not building issue it will never be addressed or followed up on.
Shoune Savicic
IEAmazing apartment, great support, open communication Great People at reception. Support team was amazing and arranged an early check in as my flight was arriving at 1am.
Maria Evgenia Drosou
GRExcellent experience with Blueground in Vienna! The overall living experience at my Blueground apartment has been great! Starting from a smooth check-in process and entering a very clean and nicely furnished apartment, to enjoying an amazing river view!
TN
GBAvoid them if you don’t want to stay in… Avoid them if you don’t want to stay in a property previously has been used by a convicted prostitute. Blueground is managing the flat above mine and in the middle of the night 2 police man handcuffed the tenant and took her out! The next day, another individual was crying and complaining to police about a thiefery!!