Κωνσταντίνος Κοτρώτσος
GRGreat experience! The communication is great overall. You know how, where and when through the app. No unnecessary phone calls, no misunderstandings. The app has all the info about your property you will need. A minor issue that occurred was handled immediately. The house was exactly like the pictures and near transportation.
Shoune Savicic
IEAmazing apartment, great support, open communication Great People at reception. Support team was amazing and arranged an early check in as my flight was arriving at 1am.
TN
GBAvoid them if you don’t want to stay in… Avoid them if you don’t want to stay in a property previously has been used by a convicted prostitute. Blueground is managing the flat above mine and in the middle of the night 2 police man handcuffed the tenant and took her out! The next day, another individual was crying and complaining to police about a thiefery!!
Amelia
GBStill waiting for a response over 3 weeks later I would leave 0 stars if allowed. Worse customer service ever. They are always in a meeting and never follow back up. Blueground had spaces in great buildings and if it’s an issue with the building, such as ac washer/dryer etc the building will fix it, not Blueground. That’s the only reason for any positive reviews. If you need something addressed that is a Blueground not building issue it will never be addressed or followed up on.
Maria Evgenia Drosou
GRExcellent experience with Blueground in Vienna! The overall living experience at my Blueground apartment has been great! Starting from a smooth check-in process and entering a very clean and nicely furnished apartment, to enjoying an amazing river view!