Aditi
INPlease do not book through this… Please do not book through this company. I had booked an apartment in London for 6 months from September.I paid the deposit and the booking amount.After a month hey got back saying that the previous tenant has decided to terminate the contract so either I will have to take the apartment from May or my booking will be cancelled.Very unprofessional
Howie
PYAbove average communication Above average communication, some things didn’t work proper before I moved in… small bathroom sink remained clogged entire stay and shower hot water ran out in ten minutes. Very noisy neighbors above with kids.((((
Teshia Maher
GBSuper Stylish Flat, in the heart of Soho! We booked this apartment for a long stay and we really enjoyed living there. The apt is stylish and nicely furnished, and we were pleasantly surprised by how quiet the bedroom was (especially for being in the heart of Soho!). The Blueground team was really professional and helpful and we would definitely book one of their apartments again. We definitely recommend staying here on your trip to London, especially if you want to enjoy nightlife, great restaurants, and central attractions.
MPG
GBBlueground will ignore you, too - even when the problem is their fault I thought I was special, but now I realize that Blueground's habitual way of operating is to ignore their customers. I haven't even been able to access my apartment. I received three emails saying they will call. But my phone never rings. A customer experience manager literally took the time to email to tell me she didn't have time to call me...even though she admitted Blueground made an error. It's such an outrageously bad customer experience that I almost laugh instead of cry. Until I realize that I've lost around $5k to them. Then I cry. So here's your sign to stay far away from Blueground
Passant Faheem
HRApartment exaclty as shown Apartment exaclty as shown, Customer support is great - worth paying extra for sure