MPG
GBBlueground will ignore you, too - even when the problem is their fault I thought I was special, but now I realize that Blueground's habitual way of operating is to ignore their customers. I haven't even been able to access my apartment. I received three emails saying they will call. But my phone never rings. A customer experience manager literally took the time to email to tell me she didn't have time to call me...even though she admitted Blueground made an error. It's such an outrageously bad customer experience that I almost laugh instead of cry. Until I realize that I've lost around $5k to them. Then I cry. So here's your sign to stay far away from Blueground
Graeme Hacking
GBDefinitely a positive experience Excellent value, super clean, everything needed to take care of oneself ie washer and dryer, mop, hoover, fridge freezer, all cutlery and pots supplied as well as marvellous cooker. Staff very helpful too. Highly recommended. Oh and my apartment was well laid out and sound proofed and close to HB yet far enough away. Great location
Matthias Müller
DEGood location Good location, all you need is there. Real good beds. Communication is easy and you get immediately an answer to your questions. All was uncomplicated.
Aditi
INPlease do not book through this… Please do not book through this company. I had booked an apartment in London for 6 months from September.I paid the deposit and the booking amount.After a month hey got back saying that the previous tenant has decided to terminate the contract so either I will have to take the apartment from May or my booking will be cancelled.Very unprofessional
Marion V.
CHGreat experience Blueground is great to comunicate with, through their app. When we encountered an issue with a blind, they quickly sent someone to fix it. They were very professional and responsive.