Sumit Bhangariya
INGood Experience with BlueGround We had booked an apartment in Dubai Marina with Blueground. Apartment handed over to us was exactly the same as shown in photographs. The service levels for cleaning and some fixing was also very good. Great Experience..!
TN
GBAvoid them if you don’t want to stay in… Avoid them if you don’t want to stay in a property previously has been used by a convicted prostitute. Blueground is managing the flat above mine and in the middle of the night 2 police man handcuffed the tenant and took her out! The next day, another individual was crying and complaining to police about a thiefery!!
Shoune Savicic
IEAmazing apartment, great support, open communication Great People at reception. Support team was amazing and arranged an early check in as my flight was arriving at 1am.
MPG
GBBlueground will ignore you, too - even when the problem is their fault I thought I was special, but now I realize that Blueground's habitual way of operating is to ignore their customers. I haven't even been able to access my apartment. I received three emails saying they will call. But my phone never rings. A customer experience manager literally took the time to email to tell me she didn't have time to call me...even though she admitted Blueground made an error. It's such an outrageously bad customer experience that I almost laugh instead of cry. Until I realize that I've lost around $5k to them. Then I cry. So here's your sign to stay far away from Blueground
Becky Jackson
GBVery easy experience and great decor I stayed in a Blueground apartment for a year as I needed someone with all bills included for a short term work project. It was perfect for what I needed and the team were great with communication. Any issues were dealt with very quickly and easily over the app. The apartments are always furnished very well and modern. If you are looking for an easy no fuss stay would highly recommend