The location was great The location was great! The house was beautiful!! The pool was marvelous we can not wait until our next family vacation! We definitely will stay again!! Thanks Villa Direct🏖❤️❤️❤️🤩

Villa Direct, Kissimmee, Appalling Service Memories of family holiday Xmas 2009 ruined by appalling service from Villa Direct. Booked three villas on Emerald Island Resort for ten days at huge expense, over twelve thousand dollars, but got no pool heat in two of the villas. Was Villa direct sympathetic that we could not use the pool? Hell no! We had to resort to swimming in club house. We will certainly be spreading the news and taking our custom elsewhere in future.

Outrageous charges!!! First, they charge $75 for each booking whether they did or owner's for damage waiver. It is not saved in a escow or fund for repair. It goes into their pocket. It really raises the cost of each booking, and explains why they provide little booking for the owners. Second, they charge 4% for owner booking. They do nothing, but collect 4%, in addition to flat charge of $35 for each owner booking. Third, if you bring your own booking when switching to them, they charge the above charges to the bookings you already have. Fourth, weblock setup fee is expensive, and each year you have to pay for it. Overall, owners work hard to get booking, VillaDirect does very little for you except extract tons of cash from you. It is the worst property management company by FAR! Watch out!

The experience was great The experience was great. The only problem we encountered was the kitchen sink being clogged however the staff was very prompt at rectifying the issue. The home was beautiful and spacious, however only 3 bedrooms had TV's. I look forward to booking again. Thanks so much!

We just returned from our our fourth… We just returned from our our fourth vacation using VillaDirect home rentals. We've stayed in a 3 bed condo, a 4 bedroom pool home (Windsor Palms) and two 7 bedroom pool homes (Emerald Isle, Champion's Gate). All homes were very accommodating for each of the visits as they were clean and had all the necessary items/appliances. The best part is the price and the fact that everyone gets a private bedroom and a private bathroom in most cases. The benefits of a vacation home far outweigh the amenities of staying onsite of the theme park resorts.