Windsor Palms stayed at Windsor Palms for 2 weeks in october 2019 and had a great time. villa was fantastic. had a problem with a sprinkler head hosing the pool and patio area but villa direct sent someone to fix it the same day, many thanks villa direct and Tom the handyman for sorting it. this was the first time i have used villa direct and found the whole process easy and straightforward. when we come back again (hopefully) these guys will be top of my list. many thanks again from the Turnbull family Northumberland England.

Pleasant Holiday Experience Very good communication from the outset of the booking all the way to arrival. The house was clean and well presented. On arrival the phone did not work but as soon as we advised Villa direct of our problem it was resolved in 24 hrs. All in all very professional and responsive company. Thank you

Excellent accommodations Excellent accommodations! Clean, comfortable, and affordable. We really appreciated the self check in process. Will definitely stay here again if needed in the future, and have already recommended it to others. God bless you and thank you for providing and nice comfy place for my family:).

We added an extra night for arrival We added an extra night for arrival, this was paid and confirmed but we could not get into the house as Villa Direct forgot to make the changes to our reservation. Our 4 arriving guests had to find hotels rooms at 2:00 in the morning after flying from the west coast and having to work at 7:00 am! This caused a huge problem for us. As well, small details such forgetting to change the clocks in the house reflecting daylight savings time - cause serious delays in our scheduling. The hair dryer in master bedroom not working, the shower curtain was put up with adhesive tape! - which of course crashed down when a towel was hung on it!

Orlando June 2019 Grace We booked this Villa for 7 adults all with en-suit. The villa had all the amenities required for our two week stay and would recommend to anyone going. Lovely sitting at the pool in the morning with breakfast. The location was fantastic 30 minutes from most of the parks and outlets. Plenty eating places and bars close by. Had a supermarket a 2 minute drive away. We did not use the communal area in this estate although it did always look quiet when we drove past.