Steve Onsom
GBWorked well for me I was with Villadirect for 6 years before I sold my home in 2008. During that time I found them to be honest and reliable. I don't know what the other reviewer is complaining about - all of the items he complains about were in my contract and explained to me before joining?! As for lack of bookings - maybe his home wasn't in as good a community as mine, but I got about 30 weeks every year I was with them.
John Yates
CNOutrageous charges!!! First, they charge $75 for each booking whether they did or owner's for damage waiver. It is not saved in a escow or fund for repair. It goes into their pocket. It really raises the cost of each booking, and explains why they provide little booking for the owners. Second, they charge 4% for owner booking. They do nothing, but collect 4%, in addition to flat charge of $35 for each owner booking. Third, if you bring your own booking when switching to them, they charge the above charges to the bookings you already have. Fourth, weblock setup fee is expensive, and each year you have to pay for it. Overall, owners work hard to get booking, VillaDirect does very little for you except extract tons of cash from you. It is the worst property management company by FAR! Watch out!
Cathy Shea
CAThank you for making our vacation dream… Thank you for making our vacation dream so enjoyable. We have been staying with Villa Direct for 10 years now and I cannot imagine finding the friendly staff and quality service they provide during our vacation, with any other company. If any issues arise, they are there to fix whatever the problem may be. I cannot say enough wonderful things about the amazing staff members we have encountered and will recommend Villa Direct to all our family and friends. Looking forward to another trip in October. See you soon
Jim Finn
GBWe booked a villiadiect vacation home… We booked a villiadiect vacation home for our family of 10. a year in advance. When we arrived with found some furniture in disrepair and the dishwasher broken and unusable for the week. in addition the house was advertised as having access to a small water park for the kids and we found this closed. In addition to the hardship of 10 people and no dishwasher on vacation the kids were disappointed about the water park.
Martha Clark
GBWe just returned from our our fourth… We just returned from our our fourth vacation using VillaDirect home rentals. We've stayed in a 3 bed condo, a 4 bedroom pool home (Windsor Palms) and two 7 bedroom pool homes (Emerald Isle, Champion's Gate). All homes were very accommodating for each of the visits as they were clean and had all the necessary items/appliances. The best part is the price and the fact that everyone gets a private bedroom and a private bathroom in most cases. The benefits of a vacation home far outweigh the amenities of staying onsite of the theme park resorts.