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SKIF YOU WANT LOT OF STRESS DURING YOUR VACATION BOOK FRANK PORTER !!!! Horrible service we received from FRANK PORTER. Very dishonest service. Stay away from their listings. I have been with AIRBNB for 10 years and never had this much issues. We stayed at they Burj Royale apartment in DUBAI. Never ending messages which got us nowhere, as everytime there was different person talk to or just chat bot. They listing description are misleading, and you never got what they describe in their listings. In our case it was the roof terase, pool - which was just for people of 14 years old and plus. And we had 6 years old son. Smell from sewage treatment plant, next door. They do not provide your with basic amenities like washing up liquid and enough toilet paper. We booked for 3 and got duvets and covers for 2, one night had to sleep under thin sheet. Also did not provide enough towels and our requests we ignored. THE CHERRY ON TOP, I requested refund or compensation during our stay which they ingnored. After we checked out, they created issue that we damaged tv and requested 400 eur compensation. Luckily we have video evidence to disprove it.
Марк
AEAmazing place to stay in al Barsha Amazing place to stay in al Barsha, close to all attractions, but not crowded with tourists! Very comfy self check-in, also all amenities were at the place, such as towels, coffee machine with capsules, shampoo etc.
Jane Hutton
AEBeautiful 2 bed apartment in sparkle… Beautiful 2 bed apartment in sparkle towers with amazing views from both balconies. Each room was en-suite and also offered two further toilets, a large fully equipped kitchen and comfortable lounge with dining area. The apartment also has underground parking with valet parking and the staff were all very friendly. The location is perfect for marina and JBR with just a 5 minute walk to restaurants, cafes, the beach or the metro. I would highly recommend this apartment and will definitely consider for any future stays.
Xeniya
AEGreat stay Great stay! I feel like they truly care about there customers. I will be coming back
saba montazeri
AUgreat location Great location and the host was accommodating to our needs during the stay.