Unhelpful conniving thieves DO not go with this company. I have had the worst experience, rented a flat for 2 years, had a leak which was not fixed for over 1 and a half years, the balcony was deemed unsafe when we moved in and was never fixed the entire residency. They then had the audacity to try and charge us for this. They also gave us incorrect move out details, so we moved out a week early, and instead of being held accountable for their mistake, they came back after we had moved out and charged us an extra weeks rent including council tax, and electricity bills for a property that we had evacuated as per the checkout email. Unhelpful, conniving thieves.

Worst letting agent - do not use I was emailed and asked to book a viewing for the property, which I did. Given a time and date of today at 10am. My poor partner spent over an hour trying to get to the property because of the roadworks, and when he got there no on answered. He was attending in my place as I currently supposed to be sleeping ( nightshift nurse). I phone and ask what's going on and get told, there is no bookings, even though it was the same gentlemen that booked me in at 10am. Incredibly poor service, if that's the poor management of a viewing I would hate to actually rent with them

Soulless and snobby Hated every time I had to get in contact with them. They never showed us any respect, trust or consideration despite paying on time without issue for 5 years. Were incapable of making even basic decisions without asking the landlord first and refused to make any kind of upgrade to the property.

Professional team! Big issues but all sorted! While we had HUGE problems with the apartment we rented via Zone (ceiling falling, rats, gas leak), Zone made sure to take care of us, and sort issues with Landlord. I wasn't expecting this to be honest, but they took care of everything, really professional in the end! Team is reasonable, few issues at first (misunderstandings), but professional otherwise.

Awful experience Awful experience, fraud attempt. Rude people trying hard not to give the deposit back for no reason.