Current tenant: Think twice before renting an apartment with them I've been unfortunate to rent an apartment in one of the complexes that this company manages. I've pointed out a couple of issues with unit during the tour and asked if they can be taken care of (namely bedroom window was pretty dirty, scratches on the oven top, etc). Some things couldn't be fixed and that's ok. Windows supposed to be cleaned and when I moved in there were not. And now they basically just ignoring my requests to clean it.

One of the worst apartment experiences… One of the worst apartment experiences I have had. Management continually lied about expectations of ongoing construction projects which were carried out at noise levels above what is legally permitted. Some tenants were able to break their leases while others were asked to pay 2 months rent to move while construction continued for more than half the year. Simply appalling.

Charging me an insane amount of money… Charging me an insane amount of money for rent, then they closed ALL of the amenities even though it is not required by law. They are now refusing to negotiate a rent concession even though my rent is $3,500 and I have no access to any outdoor spaces or the gym that I PAID FOR! To break my lease, which I just re-signed on March 1st not expecting to have ZERO amenities, they are going to charge me $7,000. Remember, tenants, WE HAVE LEGAL OPTIONS!

this company does not care about you This BILLION dollar company does not help people during this terrible pandemic. They are still charging rent, charging fees for using credits even though that’s all someone has to pay and setting up residents for failure and massive debt. They reduced their hours by a lot and aren’t even doing service requests. They aren’t reducing rent. No one is asking for free rent but a reduced rent would help tremendously. DO NOT RENT FROM THIS COMPANY, they do not care about you.

Large corporations don’t care about the little man They are a large corporation and take advantage of their tenants. From the outside things look nice and they do hire nice front desk staff, but that’s where it ends. Some of the issues I have had are heat breaking in the middle of the coldest night of the year, elevators never work (make sure to add an extra 10 minutes to your commute), they add water/sewer/boiler as extra limes in your monthly bill, 8%+ of renewal rates and mess with you for months that they are trying to reduce it for you but don’t. You could do worse, because the staff and online portal are ok, so they get a 1* for that.