Equity residential is the 3rd largest… Equity residential is the 3rd largest rental corporation in the country owned by Billionare Zelle who's a tyrant and a crook. They charge late fees even if you're on time there are 15 concurrent major law suits at any time. They never pay your deposit back and when you take them to small claims court they refuse to pay the judgement. Narcissist trump has bought their shares. If you see any rental research who owns it. If it's EQR RUN...

Satisfied Experience This is my second time I have rent a flat with the agent. Both experience are so smooth. The team very friendly and kind. They answer your enquiries really fast and take action as soon as possible. I had a lot of stress before I found a flat but as soon as I saw their advert I didn't hesitate to get in touch with them. If you work with them you won't be regret. As long as I live in their area I won't work with another agent. Thank you EQUITY!

Rents to sex offenders and does not disclose to families My husband and I wanted to move into their Promanade location in California. When we discovered another location in town also run by equity residential. We were told to apply to the new location and we would be refunded the deposit on the first application. We found out hours after we applied to the second location called Portifino has a registered sex offender living in the same community. Because of this we decided to deny the community when we were approved. I understand keeping the deposit for the second one bc we denied it, but I believe we should get our deposit back for the first apartment. We have tried calling for the last week to speak with someone and it goes to a VM. I have left messages to both communities as well as the Equity residential office for California and no one has gotten back to me. Shame on this business for: 1. Not responding to people after taking their money. 2. Accepting sex offenders in their community and not informing future residents with children about this before they put in a deposit. If they were unaware of the sex offender in their community they should give the deposit back.

this company does not care about you This BILLION dollar company does not help people during this terrible pandemic. They are still charging rent, charging fees for using credits even though that’s all someone has to pay and setting up residents for failure and massive debt. They reduced their hours by a lot and aren’t even doing service requests. They aren’t reducing rent. No one is asking for free rent but a reduced rent would help tremendously. DO NOT RENT FROM THIS COMPANY, they do not care about you.

Equity does not make smart decisions Equity does not make smart decisions. Our elevators have been broken for years, they continually break down causing long delays. Equity decided to renovate the entrance/lobby (when it was completely fine) for millions instead of fixing the elevators because "it wasn't time yet." Additionally, tenants have asked for a key fob to be placed on a side door. When the quote came back for a few thousand dollars, it was denied, despite the multimillion dollar renovation already underway. We have also been asking for dog feces DNA testing because so many careless owners don't clean up after their dogs in the court yard. I have had to replace three pairs of shoes now because I have stepped in it while walking. Equity does not care about tenant happiness, only the bottom line. Eventually this will catch up with them.