Worst experience I’ve ever had I’m a… Worst experience I’ve ever had I’m a single woman that lives by myself and I had the maintenance company come fix a door that was giving me problems and instead of fixing it the maintenance person made it 10 times worse to the point I could not lock my back door and it was wide open and it was like that for four days. And on top of that, I was charged for gutter cleaning when I never made a work order for gutter cleaning, nor was told to me that the gutters were even cleaned. Absolutely ridiculous and very unprofessional.

THIS COMPANY WILL ROB YOU!!! THIS COMPANY WILL ROB YOU!!! House is super outdated, not properly insulated so half the house be an entire different temperature than the other. I've had to throw out belongings in my garage due to a bad leak that I've requested to be fixed and still hasn't in over 30 days. Their late fee charges are complete robbery and that doesn't include the additional $50 charge to send a letter to say you're late like you don't receive an email EVERYDAY. I highly recommend avoiding Goal Properties/Bridge Homes. Once this lease is up, I will never rent from them again.

Don't Pay Fees Before Calling First I don't recommend paying this company any money or fees until you pick up the phone and call them first and gain a thorough understanding of their refund process should they accept another applicant and not you. I called, but couldn't get a straight answer and ended with no comfort level that they were operating their business transparently. Why was the house still being advertised this morning for rent and taking applications and fees on Zillow.com when I was just told by the Agent they had approved a tenant before today?

This will be my second year with Goal… This will be my second year with Goal Properties and I couldn't be happier! My Agent Destinee Cilien is just beyond words. She is one of the nicest people I have ever met. When the leasing agent I originally leased from left I was upset but I have to say that after she and I spoke for the first time I was happier then I was to begin with. I wasn't treated like just some tenant she took the time to actually get to know me. If I need to reach out to her she is always available or gets back to me very quickly. I really feel "at home" and I look forward to staying here and knowing she is here is a comfort. I do have to say she is definitely an asset to your company and your tenants.

HORRIBLE SERVICE HORRIBLE SERVICE. It has taken multiple negative interactions for me to finally write this. Worst maintenance company I could have ever asked for. WHAT A SHAME to assign this to such a lovely home. The people on the phones don't listen and the people who come fix things don't communicate or don't speak english at all.