Michael Atwood In Minnesota gave us… Michael Atwood In Minnesota gave us such a easy smooth transition to our new home! I would rate 10 stars if I could !

HORRIBLE SERVICE HORRIBLE SERVICE. It has taken multiple negative interactions for me to finally write this. Worst maintenance company I could have ever asked for. WHAT A SHAME to assign this to such a lovely home. The people on the phones don't listen and the people who come fix things don't communicate or don't speak english at all.

Kristin Gotta Thank you for all of your… Kristin Gotta Thank you for all of your help you were the only person I was able to reach to help me during our moving out. I left emails and phone messages for the manager and never received a call or email back. Thanks to Kristin I got everything done.

Goal Properties Jacksonville After writing a lengthy review several months back about all of the problems we have had with Goal Properties I deleted them once the issues were resolved (finally). Well now we have another problem. They did not notify us at all and put a lock box in our front door and have been in and out of the house without our knowledge. Our lease doesn’t end for weeks. Our belongings are still in the house and we are technically still occupying the home. No email, call or texts. Goal has automated systems, no one ever knows what is going on and good luck getting anything fixed. We had 3 dishwashers put in and had lived there for 3 months before that was resolved. When you pay thousands of dollars a month to live in a home you expect things to be in working condition and a reliable avenue of communication.

I would like to give ZERO stars if it… I would like to give ZERO stars if it was an option. We have been without a refrigerator and freezer for a week in 90 degree Charlotte heat. I have 2 year old twins and we are living out of a cooler. It took 3 days for anyone to respond to my maintenance request, and then the maintenance person that was scheduled to come was a no show, and then ANOTHER no show the next day. We were never updating on anything, no communication. They finally sent a disgusting old moldy fridge to shut us up from a used appliance center. FINALLY after 4 days of wasted an entire holiday weekend trying to get any answers I was told appliances are backordered 2 weeks and that I was lucky to get what I did. I went to my local Lowes and sent a photo of an almost identical fridge available to take home immediately. I told her that her argument was not valid. I offered to purchase it for reimbursement, and got no response. This fridge is unfit for use, and unsanitary. During a pandemic ESPECIALLY, I deserve to have a clean appliance brought into my home with small children. Will be filing a lawsuit.