I'm disappointed with their application… I'm disappointed with their application process. I applied for a few homes in the Ellenwood area, one with them. This is not an upscale area so the median credit ranges are in 550+ level. The house has been empty since July and they keep dropping the rental rate. It will stay empty because they are being unrealistic about who they want to put in the house. GOAL looks at your credit report from a third party ONLY, and gives you an instant denial without even looking at your current situation. Some of the items on my credit report haven't been updated in years and they used that to compare my current income/salary! That's ridiculous! A waste of application fees, so do not apply if your credit score is lower than 600. Ignore that chart on their website that says you could pay a higher deposit if you have a 500 credit score. That appears to be just to get application fees. I was approved for the other homes easily and will take one of them, as they looked at my current salary and recent rental history as a whole when applying. I feel I still need to warn others about this company.

If you are a military veteran don't… If you are a military veteran don't even consider this company. I am located in Texas and you would think they would want to work with a veteran, right? Wrong! This company is the worst. No sort of compassion or anything. Just a quick no we don't work with programs like yours and that's that with them. I'm in the SSVF program and no help at all.

Goal Properties Jacksonville After writing a lengthy review several months back about all of the problems we have had with Goal Properties I deleted them once the issues were resolved (finally). Well now we have another problem. They did not notify us at all and put a lock box in our front door and have been in and out of the house without our knowledge. Our lease doesn’t end for weeks. Our belongings are still in the house and we are technically still occupying the home. No email, call or texts. Goal has automated systems, no one ever knows what is going on and good luck getting anything fixed. We had 3 dishwashers put in and had lived there for 3 months before that was resolved. When you pay thousands of dollars a month to live in a home you expect things to be in working condition and a reliable avenue of communication.

I've called the maintenance line… I've called the maintenance line several times about the same issues that are not being addressed nor fixed. This house is run down, cabinets falling apart, holes in the wall and back of the house where rats gain entry. It is a health hazard and NOBODY should have to live like this. I want it fixed NOW and I've definitely documented it and will take whatever steps necessary. If I do t pay my rent there is a problem. So I need you all to do your job like you want to be paid. At this point I have a slumlord. I'm sick of it!!! Escalate me to someone who cares! It's 4 a.m in the morning and I'm looking at a rat in my living room because if unaddressed issues on your end! Your maintenance line is a joke. Nothing is beind fixed! This is a health hazard and I have babies that have to live like this due to lack of responsibility on your end. IM SICK OF IT!

My ac went out My ac went out, of course on a holiday weekend on 09/03/2021 after 5 pm and we had to wait until 09/07/2021 they couldn’t come until the 09/08/2021and of course Goal couldn’t get a hold of anyone in maintenance. It was a lot of back and fourth. And Goal was having a hard time communicating back with us and also the maintenance people .so they are horrible at communicating.Now we have been without A/C for 3 weeks. So now my whole family is suffering in the humidity and heat all this time and yes they give us floor a/c unit but it only freshens the kitchen. and I can’t speak with anyone at goal. No one cares we don’t have ac it’s 95 degrees outside.it’s now getting cooler outside. This is completely unacceptable. Because we just got this company we use to have national real estate but recently change to Goal. And now I know why they have 2 stars