DO NOT RENT HERE! I moved out and provided a forwarding address so they did not send me a final bill with my security deposit. Come to find out they immediately sent it to collections. I paid my rent on time the ENTIRE time I was there. Left the property in better condition than I received it.

If I could have given them negative… If I could have given them negative zero stars I would have. All they do is ignore your requests. Leave there homes in crap condition and constantly send new techs to your home to take pictures of the issue but never follow through to fix them. Worst move decision ever.

Slum Lords / Cons I truly wish I would’ve read these reviews a year ago. To start when I got into the house it was in horrible condition; filthy, broken, and not taken care of at all. I contacted several personnel before anyone even came out, just so they could say everything was cosmetic and not their issue. Now that it has came time to renew my lease I was hit with a $200 increase. The average rent increase for Jacksonville, FL is 3-5% for this year, and they’re expecting a 10% increase in rent. I have a meeting scheduled with the Installation CDR and SJA to have this company black listed for service members and veterans; this is my warning for all other civilians.

I'm disappointed with their application… I'm disappointed with their application process. I applied for a few homes in the Ellenwood area, one with them. This is not an upscale area so the median credit ranges are in 550+ level. The house has been empty since July and they keep dropping the rental rate. It will stay empty because they are being unrealistic about who they want to put in the house. GOAL looks at your credit report from a third party ONLY, and gives you an instant denial without even looking at your current situation. Some of the items on my credit report haven't been updated in years and they used that to compare my current income/salary! That's ridiculous! A waste of application fees, so do not apply if your credit score is lower than 600. Ignore that chart on their website that says you could pay a higher deposit if you have a 500 credit score. That appears to be just to get application fees. I was approved for the other homes easily and will take one of them, as they looked at my current salary and recent rental history as a whole when applying. I feel I still need to warn others about this company.

Refuses to fix mold in home. What a horrible place to rent from. The property managers don't give a rip if you have a serious issue like mold. Since hurricane ian, we had a leak coming from underneath our foundation in the master bedroom. The tac boards were disintegrated which means that this isn't the first leak to this home. Once we lifted up the carpet and pad we observed an extreme amount of mold underneath. 1175 luke ave bartow fl. They have since refused to fix the mold issue and here it is January 8th 2023. The most they did was have at least 8 different people come "look" at the mold but nothing has been done except a carpet cleaning. The drywall was soaked from the leak and created more mold on the walls. We lived in that home with an elderly 96 year old as well as children in our home and the property managers could careless about our well being. This company is a joke and refuses to fix major problems they only put a "bandaid" to cover up the problem. This is by far the worst rental management company iut there. Please avoid renting from them to save yourself heartaches and pain and sickness.