Slum Lords / Cons I truly wish I would’ve read these reviews a year ago. To start when I got into the house it was in horrible condition; filthy, broken, and not taken care of at all. I contacted several personnel before anyone even came out, just so they could say everything was cosmetic and not their issue. Now that it has came time to renew my lease I was hit with a $200 increase. The average rent increase for Jacksonville, FL is 3-5% for this year, and they’re expecting a 10% increase in rent. I have a meeting scheduled with the Installation CDR and SJA to have this company black listed for service members and veterans; this is my warning for all other civilians.

My ac went out My ac went out, of course on a holiday weekend on 09/03/2021 after 5 pm and we had to wait until 09/07/2021 they couldn’t come until the 09/08/2021and of course Goal couldn’t get a hold of anyone in maintenance. It was a lot of back and fourth. And Goal was having a hard time communicating back with us and also the maintenance people .so they are horrible at communicating.Now we have been without A/C for 3 weeks. So now my whole family is suffering in the humidity and heat all this time and yes they give us floor a/c unit but it only freshens the kitchen. and I can’t speak with anyone at goal. No one cares we don’t have ac it’s 95 degrees outside.it’s now getting cooler outside. This is completely unacceptable. Because we just got this company we use to have national real estate but recently change to Goal. And now I know why they have 2 stars

Worst experience I’ve ever had I’m a… Worst experience I’ve ever had I’m a single woman that lives by myself and I had the maintenance company come fix a door that was giving me problems and instead of fixing it the maintenance person made it 10 times worse to the point I could not lock my back door and it was wide open and it was like that for four days. And on top of that, I was charged for gutter cleaning when I never made a work order for gutter cleaning, nor was told to me that the gutters were even cleaned. Absolutely ridiculous and very unprofessional.

Kristin Gotta Thank you for all of your… Kristin Gotta Thank you for all of your help you were the only person I was able to reach to help me during our moving out. I left emails and phone messages for the manager and never received a call or email back. Thanks to Kristin I got everything done.

I would give them ZERO stars if that… I would give them ZERO stars if that were an option. I don't even live with them and find them terrible. I live next door to a property managed by Goal Properties and their contracted crew stepped over to my property line and destroyed my flower beds. Now they won't take responsibility for their actions. Don't rent from them, they won't take care of you!