Goal Properties Jacksonville After writing a lengthy review several months back about all of the problems we have had with Goal Properties I deleted them once the issues were resolved (finally). Well now we have another problem. They did not notify us at all and put a lock box in our front door and have been in and out of the house without our knowledge. Our lease doesn’t end for weeks. Our belongings are still in the house and we are technically still occupying the home. No email, call or texts. Goal has automated systems, no one ever knows what is going on and good luck getting anything fixed. We had 3 dishwashers put in and had lived there for 3 months before that was resolved. When you pay thousands of dollars a month to live in a home you expect things to be in working condition and a reliable avenue of communication.

I'm disappointed with their application… I'm disappointed with their application process. I applied for a few homes in the Ellenwood area, one with them. This is not an upscale area so the median credit ranges are in 550+ level. The house has been empty since July and they keep dropping the rental rate. It will stay empty because they are being unrealistic about who they want to put in the house. GOAL looks at your credit report from a third party ONLY, and gives you an instant denial without even looking at your current situation. Some of the items on my credit report haven't been updated in years and they used that to compare my current income/salary! That's ridiculous! A waste of application fees, so do not apply if your credit score is lower than 600. Ignore that chart on their website that says you could pay a higher deposit if you have a 500 credit score. That appears to be just to get application fees. I was approved for the other homes easily and will take one of them, as they looked at my current salary and recent rental history as a whole when applying. I feel I still need to warn others about this company.

THIS COMPANY WILL ROB YOU!!! THIS COMPANY WILL ROB YOU!!! House is super outdated, not properly insulated so half the house be an entire different temperature than the other. I've had to throw out belongings in my garage due to a bad leak that I've requested to be fixed and still hasn't in over 30 days. Their late fee charges are complete robbery and that doesn't include the additional $50 charge to send a letter to say you're late like you don't receive an email EVERYDAY. I highly recommend avoiding Goal Properties/Bridge Homes. Once this lease is up, I will never rent from them again.

I've called the maintenance line… I've called the maintenance line several times about the same issues that are not being addressed nor fixed. This house is run down, cabinets falling apart, holes in the wall and back of the house where rats gain entry. It is a health hazard and NOBODY should have to live like this. I want it fixed NOW and I've definitely documented it and will take whatever steps necessary. If I do t pay my rent there is a problem. So I need you all to do your job like you want to be paid. At this point I have a slumlord. I'm sick of it!!! Escalate me to someone who cares! It's 4 a.m in the morning and I'm looking at a rat in my living room because if unaddressed issues on your end! Your maintenance line is a joke. Nothing is beind fixed! This is a health hazard and I have babies that have to live like this due to lack of responsibility on your end. IM SICK OF IT!

Worst experience I’ve ever had I’m a… Worst experience I’ve ever had I’m a single woman that lives by myself and I had the maintenance company come fix a door that was giving me problems and instead of fixing it the maintenance person made it 10 times worse to the point I could not lock my back door and it was wide open and it was like that for four days. And on top of that, I was charged for gutter cleaning when I never made a work order for gutter cleaning, nor was told to me that the gutters were even cleaned. Absolutely ridiculous and very unprofessional.