Awful experience Awful experience. Sibling is moving into their property this morning and is locked out. No calls back, no live person, two of us on hold for over an hour and a half. No 24/7 service for us. Movers standing outside waiting and no answer. Paying for property and no help to get into it for this little family. It's a shame and I'd highly suggest your customer service by addressed. Any response outside of a refund for their time and moving costs is worthless. Ezra Black, Eugene Oregon. Shasta Loop.

Been renting with this janky company… Been renting with this janky company for 7 months & every month I’ve put in maintenance request for the same issues. THEY/ THE OWNER LITERALLY REFUSES TO FIX THE ISSUES!! WE HAVE NO LIGHTS IN OUR MASTER BATH!! Each month they send out different electric vendor hoping for a cheaper estimate.. we’ve had 5 different vendors come to “evaluate the problem” TF!!!! 7 MONTHS WITHOUT LIGHTS!!! THIS COMPANY IS TRASH!!!

As a tenant, avoid 2 stars because paying rent online is nice (though expected of a property management company at this point). Besides that, poplar is generally terrible to work with from a tenant perspective. They are slow to respond to work orders, hard to coordinate with, and nearly impossible to talk to on the phone. I personally will avoid renting from a poplar managed home in the future.

Discrimination OMG,!!!!! LITERALLY, YOU CANT GET A RESPONSE FROM THESE PEOPLE HOW DID THEY EVEN BECOME A BUSINESS, OR EVEN STAY IN BUSINESS, FROM WHAT I SEE THEY DISCRIMINATE PEOPLE, HORRIBLE Still waiting for a response

Trash Company and Service Same as everyone else. cannot get a response. They confirmed rent increase in November but somehow collected incorrect rent for 3 months. No one wants to pay me the back rent. Breach of contract.