Current tenant
GBI’m currently looking for somewhere… I’m currently looking for somewhere else to live as we speak. I’ve been living at my current residence for 7 years , poplar homes took over last year. I thought it would be a good thing because I could finally make online payments. And this personally been a “crap” show. Unresponsive workers, everyone is clueless and you have to repeat your issue a million times. Unknown charges being added to the rent. AND PLEASE KEEP ALL OF YOUR MONEY ORDERS /serial number recipes. I have one that shows cashed and they keep saying they didn’t receive it. Scammers I wouldn’t recommend rent somewhere else please.
Mike L
GBTrash Company and Service Same as everyone else. cannot get a response. They confirmed rent increase in November but somehow collected incorrect rent for 3 months. No one wants to pay me the back rent. Breach of contract.
Jun Alcantara
GBNO REFUND FOR YOU! We vacated our apartment on the 19th day of the month but Poplar collected from their auto-pay the entire month's rent. I contacted them and they promised that the excess rent we paid will be refunded. When no refund came, I started calling them. Each time they responded that someone will get in touch but no return calls ever came. I also sent emails but no response. DO NOT EVER RENT AN APARTMENT MANAGED BY POPLAR!
Anna
GBAs a tenant, avoid 2 stars because paying rent online is nice (though expected of a property management company at this point). Besides that, poplar is generally terrible to work with from a tenant perspective. They are slow to respond to work orders, hard to coordinate with, and nearly impossible to talk to on the phone. I personally will avoid renting from a poplar managed home in the future.
cora
GBDiscrimination OMG,!!!!! LITERALLY, YOU CANT GET A RESPONSE FROM THESE PEOPLE HOW DID THEY EVEN BECOME A BUSINESS, OR EVEN STAY IN BUSINESS, FROM WHAT I SEE THEY DISCRIMINATE PEOPLE, HORRIBLE Still waiting for a response