Mike L
GBTrash Company and Service Same as everyone else. cannot get a response. They confirmed rent increase in November but somehow collected incorrect rent for 3 months. No one wants to pay me the back rent. Breach of contract.
Dan Sefrin
ESWould give them a zero if I could Would give them a zero if I could! Absolutely incompetent and worthless management company. This enterprise provides such little value that I feel like I"m being robbed. Stay as far away from them as you can. They are unresponsive, inept, and disorganized. I wouldn't let them manage a lego house.
Jun Alcantara
GBNO REFUND FOR YOU! We vacated our apartment on the 19th day of the month but Poplar collected from their auto-pay the entire month's rent. I contacted them and they promised that the excess rent we paid will be refunded. When no refund came, I started calling them. Each time they responded that someone will get in touch but no return calls ever came. I also sent emails but no response. DO NOT EVER RENT AN APARTMENT MANAGED BY POPLAR!
Matthew H
GBNEW NAME, SAME PROBLEMS. New name, same problems. Onerent now changed their name Poplar (maybe to run from their bad reviews?). They outsource to the Philippines but give their call center employees no authority to make decisions are get things done. Been waiting on deposits to be rurturned for weeks now despite havign switched companies and making several requests. GIVE BACK THE DEPOSIT. Delay tactics similar to extortion.
Current tenant
GBI’m currently looking for somewhere… I’m currently looking for somewhere else to live as we speak. I’ve been living at my current residence for 7 years , poplar homes took over last year. I thought it would be a good thing because I could finally make online payments. And this personally been a “crap” show. Unresponsive workers, everyone is clueless and you have to repeat your issue a million times. Unknown charges being added to the rent. AND PLEASE KEEP ALL OF YOUR MONEY ORDERS /serial number recipes. I have one that shows cashed and they keep saying they didn’t receive it. Scammers I wouldn’t recommend rent somewhere else please.