John Ward
GBI own 1969 Fashion Ave I own 1969 Fashion Ave, Long Beach, CA, 18 units. I have received no notice from Poplar Homes, but my renters are notified to pay their rent to a dropbox. Phone calls to my management company, Action Management, are no longer answered. There is no one to call to ask what is happening. This sounds like a scam and will be reported as such this Friday, March 17th unless I here from some verifiable reliable source.
Cöcö Negra
GBBeen renting with this janky company… Been renting with this janky company for 7 months & every month I’ve put in maintenance request for the same issues. THEY/ THE OWNER LITERALLY REFUSES TO FIX THE ISSUES!! WE HAVE NO LIGHTS IN OUR MASTER BATH!! Each month they send out different electric vendor hoping for a cheaper estimate.. we’ve had 5 different vendors come to “evaluate the problem” TF!!!! 7 MONTHS WITHOUT LIGHTS!!! THIS COMPANY IS TRASH!!!
Joel Hill
GBThis company is THE WORST This company is THE WORST! Poplar purchased a management company that I used for over 10 years. Immediately things went downhill fast. Their accounting is confusing on owner statements and full of errors. You can't get straight answers from them and you will get charged fees for 11+ months when you remove properties from management. Unresponsive and unprofessional. DO NOT USE THIS COMPANY.
Nene Johnson
GBThey give the owners to much leverage They give the owners to much leverage. Poplar is managing the rental property on their behalf, so the owner should only have a say so in, whether or not they agree to allow a tenant to renew a lease. But Poplar allows the owners to determine the renewal increase amount, which in our case our owners want to go up $300 for another year lease which is ridiculous. Poplar should determine the increase rates based on each states guidelines. Otherwise they have not been too bad to deal with.
Anna
GBAs a tenant, avoid 2 stars because paying rent online is nice (though expected of a property management company at this point). Besides that, poplar is generally terrible to work with from a tenant perspective. They are slow to respond to work orders, hard to coordinate with, and nearly impossible to talk to on the phone. I personally will avoid renting from a poplar managed home in the future.