Poplar Homes

3031 Tisch Way, STE 110 PW, 95128, San Jose, United States
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1.85
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

10.00%

1

70.00%
About Poplar Homes

Poplar Homes is a Property Technology company in the US that empowers property owners and renters with its full-stack technology designed to streamline the entire rental process. Poplar’s unmatched cloud-based systems, remote teams, and local on-the-ground support provide end-to-end solutions for the common pain points of property management.

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Matthew H
GB

NEW NAME, SAME PROBLEMS. New name, same problems. Onerent now changed their name Poplar (maybe to run from their bad reviews?). They outsource to the Philippines but give their call center employees no authority to make decisions are get things done. Been waiting on deposits to be rurturned for weeks now despite havign switched companies and making several requests. GIVE BACK THE DEPOSIT. Delay tactics similar to extortion.

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Nene Johnson
GB

They give the owners to much leverage They give the owners to much leverage. Poplar is managing the rental property on their behalf, so the owner should only have a say so in, whether or not they agree to allow a tenant to renew a lease. But Poplar allows the owners to determine the renewal increase amount, which in our case our owners want to go up $300 for another year lease which is ridiculous. Poplar should determine the increase rates based on each states guidelines. Otherwise they have not been too bad to deal with.

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cora
GB

Discrimination OMG,!!!!! LITERALLY, YOU CANT GET A RESPONSE FROM THESE PEOPLE HOW DID THEY EVEN BECOME A BUSINESS, OR EVEN STAY IN BUSINESS, FROM WHAT I SEE THEY DISCRIMINATE PEOPLE, HORRIBLE Still waiting for a response

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Angela Knittel
GB

They manage the home we lease They manage the home we lease. Require home warrant we can barely get anythng fixed timely bc home warranty also uses 3rf party so ur going through 3 third parties to get anything done. Ive bedn without ac after deemed emergency for 3 days and not even close to getting it repaired in 120 temps heat advisory they expect me just be patient when inside my house with portable ac and windows unit its 85-90 degrees. Their numbers aren’t working and the california numbers say no one available. They ignore emails say they will call back and don’t and if they do end before one ring finishes

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Anna
GB

As a tenant, avoid 2 stars because paying rent online is nice (though expected of a property management company at this point). Besides that, poplar is generally terrible to work with from a tenant perspective. They are slow to respond to work orders, hard to coordinate with, and nearly impossible to talk to on the phone. I personally will avoid renting from a poplar managed home in the future.

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