Matthew H
GBNEW NAME, SAME PROBLEMS. New name, same problems. Onerent now changed their name Poplar (maybe to run from their bad reviews?). They outsource to the Philippines but give their call center employees no authority to make decisions are get things done. Been waiting on deposits to be rurturned for weeks now despite havign switched companies and making several requests. GIVE BACK THE DEPOSIT. Delay tactics similar to extortion.
albert padilla
GBQuick response and seamless interactions They took over the leasing management. Renewal was timely, easy, and stress free. I've had a couple of maintenance issues, they responded extremely quickly. On that note, the owner has always been prompt and considerate as repairs are ultimately up to the owner. I saw a lot of complaints in these reviews that really have nothing to do with the management. If you feel you aren't treated fairly, I suggest you hire a real estate agent when rental hunting and assign them as your mediator. Your experience will change dramatically with a realtor as they typically screen their clients first and landlords and prop management companies know this.
Joel Hill
GBThis company is THE WORST This company is THE WORST! Poplar purchased a management company that I used for over 10 years. Immediately things went downhill fast. Their accounting is confusing on owner statements and full of errors. You can't get straight answers from them and you will get charged fees for 11+ months when you remove properties from management. Unresponsive and unprofessional. DO NOT USE THIS COMPANY.
Mike L
GBTrash Company and Service Same as everyone else. cannot get a response. They confirmed rent increase in November but somehow collected incorrect rent for 3 months. No one wants to pay me the back rent. Breach of contract.
John Ward
GBI own 1969 Fashion Ave I own 1969 Fashion Ave, Long Beach, CA, 18 units. I have received no notice from Poplar Homes, but my renters are notified to pay their rent to a dropbox. Phone calls to my management company, Action Management, are no longer answered. There is no one to call to ask what is happening. This sounds like a scam and will be reported as such this Friday, March 17th unless I here from some verifiable reliable source.