Camille
GBI have always loved this company's… I have always loved this company's product, but my recent experience with their customer experience/response made me love them even more. I will one hundred percent continue to recommend their items and be a return customer. Thank you for being a company that is easy to want to buy from. Their throw blankets are on all our furniture to avoid unwanted stains from our two year old who seems to have a habit of touching everything after she east berries.
Dawn F
GBGreat company, great product! I am not one to write reviews, good or bad, but this is a great company with a great product! I have 3 of their blankets now and I love them and so do my dogs. Their customer service is top notch as well. I have purchased other, supposedly water proof blankets and they are far inferior to this company’s products. I would definitely recommend them & I am sure I will make future purchases with them. Don’t waste your time or money on others.
Randi Levinson
GBHORRIBLE CUSTOMER… HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!! GOT PARTIAL ORDER. UNABLE TO TRACK ON SITE. CALLED FIVE TIMES - GOT VOICEMAIL. LEFT MESSAGES - NO CALL BACK!!!!!! TRIED CHATTING ONLINE. NO RESPONSE. TRIED EMAILING CUSTOMER SERVICE. NO RESPONSE. I WAS CHARGED FOR FULL ORDER AND DIDN'T RECEIVE AN ITEM. NO WAY TO REACH COMPANY. TERRIBLE CUSTOMER "SERVICE". NO OPTION BUT TO CALL CREDIT CARD COMPANY AND OBJECT TO CHARGE FOR GOODS NOT RECEIVED
Sandra Mercier
CAI contacted PAW support concerning the shedding of a faux fur bed cover I contacted PAW support concerning a previous purchase. Support group were very helpful, and guided me until the issue was resolved! Great costumer service!
GParry
GBnon existent customer service Ordered a replacement bed cover because ours disintegrated with washing. The wrong size came and when I tried to return it their customer service ghosted me. When I finally got the online return to work (by changing my address to someone elses) they CHARGED ME $20 because THEY decided to donate the item to a place in vegas. How about you simply send me the correct item in exchange for this one? I won't buy their overpriced low quality products again. PS. I couldn't figure out how to leave a google review, which is a red flag.