Beth Jazwinski
GBExcellent Customer Service Excellent Customer Service I am super happy with the cooling bed… I am super happy with the cooling bed and blanket I purchased. I reached out to customer service with some questions about these cooling products and my questions were quickly and thoroughly answered. Excellent customer service.
Marla
GBI ordered a Tempur-Pedic dog bed I ordered a Tempur-Pedic dog bed, which arrived fast, however, the bed never inflated. I called and emailed for 8 days straight, left messages and never got a single response. I requested a replacement item or full refund and only got crickets. DO NOT BUT FROM THEM. They suck and are 100% unresponsive.
Customer
GBAMAZING SERVICE, Stands by their product I am THRILLED with Paw.com. My orthopedic dog bed is amazing, but to wash it, you have to take it apart and unstuff the side rails. The material that holds the stuffing was taking a beating after washing it a few times so I was looking to buy a replacement stuffing, but the company sent me a whole new bed to make up for the defect despite my owning the bed for about 2 years. Amazing experience and highly rated!
Camille
GBI have always loved this company's… I have always loved this company's product, but my recent experience with their customer experience/response made me love them even more. I will one hundred percent continue to recommend their items and be a return customer. Thank you for being a company that is easy to want to buy from. Their throw blankets are on all our furniture to avoid unwanted stains from our two year old who seems to have a habit of touching everything after she east berries.
Markala Comfort
GBGreat protective (and swanky looking) blankets plus amazing customer support First of all, these blankets are the absolute best for protecting our furniture without being an eyesore! They add texture and quality to our living room and we couldn’t be happier. For this support ticket, one of the blankets wasn’t as soft as the other blanket. I reached out to support and the team responded and resolved the concern quickly. We are more than satisfied with the outcome and look forward to shopping with you all soon!