I ordered a xl large bed and was… I ordered a xl large bed and was communicating with Reno Mascarin who assured me they were behind on orders and he would make sure I got my bed. That was over a month ago. The company is a scam. Website and number is disconnected and now I can’t get an email back from Reno Mascarin. I will never trust online dog companies that I’ve never heard of before again.

I ordered a Tempur-Pedic dog bed I ordered a Tempur-Pedic dog bed, which arrived fast, however, the bed never inflated. I called and emailed for 8 days straight, left messages and never got a single response. I requested a replacement item or full refund and only got crickets. DO NOT BUT FROM THEM. They suck and are 100% unresponsive.

PAW king size cover I love ordering from PAW. We have 3 beds, 4 covers and I recently purchased 2 king size covers for my large reclining love seating. We have 2 english bulldogs. They LOVE their PAW beds. I will upload a photo of my recent purchase if I can figure out how.

I contacted PAW support concerning the shedding of a faux fur bed cover I contacted PAW support concerning a previous purchase. Support group were very helpful, and guided me until the issue was resolved! Great costumer service!

Great experience with customer service!! Had a great experience with customer service at paw.com! Ordered a product and when I checked my order, I realized I ordered the wrong color. Sent Paw an email and response was within 15 minutes! They were able to change the color! Feeling really excited about getting the product!!